Key Personnel

Harold Love

Harold Love, BS, MPM – Executive Director | 412-325-0039

Harold joined Jewish Residential Services in June of 2016. He was most recently Director of Healthcare Operations at Adagio Health, the Title X federal family planning grantee for Western Pennsylvania, where he managed a network of women's health facilities. At JRS, he will draw on extensive experience in partnership building, public affairs, and staff recruitment and retention. Harold served on the National Family Planning and Reproductive Health Association's Leadership Learning Collaborative, a yearlong project designed to build advanced Affordable Care Act preparedness. He was also a member of the Erie County Positive Youth Development Advisory Board and previously served on the board of Family Resources. He holds a Master of Public Management degree from Carnegie Mellon University and a Bachelor of Science in Health Planning and Administration from the Pennsylvania State University.


Paula Pagnotta

Paula Pagnotta – Office Manager | 412-325-0039

Paula earned an Associate Degree in Business Management and studied network administration. She has a background in Office Management, Accounting, Benefits Administration and Facility Coordination. Paula also serves as JRS’s network administrator, Chair of the JRS Health and Safety Committee and was the first recipient of the JRS Health and Safety Award.




Jill Pawlowski

Jill Pawlowski, MS.Ed., LPC, CPRP – Director of the Howard Levin Clubhouse | 412-422-1850

With degrees from Point Park University and Duquesne University, Jill was hired in 2014 to lead the Clubhouse. Previously she worked at Turtle Creek MH/MR as an IDD/MH Supervisor. Jill has experience working with a range of disabilities and with a broad knowledge of the community system of services.




Audra David-Thomas

Audra David-Thomas, B.S. – Director of Residential Support Services | 412-521-2866

Audra has fostered a work atmosphere that promotes best practices, teamwork and professionalism. She has been in the field of supporting individuals with disabilities and guiding support teams for many years. Audra ushered in a heightened level of support services moving away from a “custodial functioning model to a supportive person-centered model”.




Cindy Paganico

Cindy Paganico, B.S. – Controller | 412-422-7200

Cindy is the CFO of sister agency Jewish Family & Children's Service and also provides a wide range of financial and business services to JRS. Cindy coordinates both the financial and audit committees. She has forged a great partnership between JRS and the JF&CS fiscal office, providing outstanding financial support and leadership to JRS.